More Than Capable

Our Leadership Team


Keating Leadership

A diverse group of dynamic individuals make up the leadership team at Keating. Our executive leadership not only includes our top business leaders and brokers, but also a distinguished group of operational professionals that guides the company at the highest level. Bringing together decades of experience, their direction puts Keating in the best position to make a lasting impact for our clients.

James Keating

James Keating is founder, chairman and CEO of The Keating Group, holding company for the following entities: Keating Companies; Keating Brokerage; WholeSource Exchange; WholeSource; and Keating Capital. rightheadshotrKeating Companies was formed in 2015 to act as the management arm for various entities under The Keating Group umbrella: Keating Brokerage, WholeSource Exchange, WholeSource, LLC, and Keating Capital. Since its founding in 2004, Keating Brokerage has grown to become one of the largest independently owned wholesale brokerage firms in the country. Keating Brokerage offers products through its Casualty, Workers’ Compensation, Small Business, Professional Liability and Transportation divisions. It has offices in seven states and serves clients in all 50 states. WholeSource Exchange was formed to provide the retail agent community with an online quote, bind, and issue system for the traditional small business products, without interrupting an agency’s current process flow.  By utilizing new proprietary technology, WholeSource Exchange is able to streamline and simplify the full brokerage process from end-to-end, requiring limited user interaction, greatly reducing redundant data input, and creating a process-efficient result for agencies and carriers alike. WholeSource, LLC, a technology vendor arm, provides technology services and support to the wholesale and retail brokerage industries.  WholeSource, has developed a state of the art patent-pending technology platform designed to increase productivity and efficiency through automation and centralization of daily workflows, document retention, accounting, email, and both production and executive reporting. Keating Capital was formed in 2014 to manage the investment assets of the organization. Mr. Keating is active in his community, contributing to a number of political and charitable organizations with a heavy focus on veterans’ support and limited government initiatives. He serves on the Board of the Arizona Chamber of Commerce and Prosper, an organization dedicated to championing and defending entrepreneurship. Mr. Keating writes and comments frequently on the wholesale brokerage markets.  He has been published at both the local and national level. Mr. Keating holds both the Chartered Property Casualty Underwriter and Associate in Reinsurance designations. He received a J.D. from the University of Texas School of Law in Austin, Texas and a B.A. in history from John Carroll University in Cleveland, Ohio. In 2015, Mr. Keating was appointed by the Governor of the State of Arizona to the Property and Casualty Insurance Guaranty Fund Board. He resides in Phoenix with his wife Caroline and his two sons, Jack and Hank.  

Donald Fleming

Donald Fleming joined Keating in May 2006 as the company’s Chief Information Officer. In this role, he is responsible for all aspects of the company’s investment, development, and utilization of information and technology to create a competitive business advantage within the insurance world. Mr. Fleming applies the engineering disciplines he learned while a student in Penn State’s Mechanical Engineering Technology program. Post college, Mr. Fleming quickly transitioned into software development when he assisted American Express in their development of global platform software program designed to manage over 600 offices in 13 countries worldwide. He was also a member of the AXI team that developed and supported a corporate travel product in conjunction with Microsoft which later was used as the basis for the software utilized by In 2001, Mr. Fleming moved to Bank of America as a VP within the Consumer Risk Operations Group with responsibilities including software development for use by 5,000+ associates and mitigating approximately $2BB in losses. Through creative and innovative use of technology, by the end of his tenure the software developed by his team reached more than 10,000 associates throughout the U.S. while the required development and support costs were reduced by more than 50%. Mr. Fleming has expertise in multiple roles from both a business and technology perspective including large-scale database implementations and network connectivity. In addition, he holds a six-sigma green belt certification with subject matter proficiency in procedural and operational efficiency.  

Mark Meury

Mark Meury joined Keating in January 2011 as the company’s Chief Technology Officer.  Prior to that Mark had been working on a contract basis for Keating for a number of years. Mark’s career has been exclusively focused within the software industry. Upon graduation from Westminster College, Mark became a highly accomplished consultant to many Fortune 500 companies such as American Express, Bank of America, PNC Bank, Radiant Systems, and First Data. Mark MeuryAs a senior software engineer at First Data Corp formerly Concord EFS, Mark contributed to developing EFSnet, a large scale electronic financial payment processor via the public internet for both point-of-sale and e-commerce merchants as an alternate to private frame, satellite, and dial-up communications. Used today by the IRS, McDonalds, Subway, PETCO, Vans, Oracle and many other Tier 1 companies, EFSnet processes over $18BB annually. In 2002 Mark founded NGP Networks, an IT company that specializes in bridging the gap between virtual and physical networks. Prior to starting NGP Networks, Mark was a Vice President at Bank of America in the Card Services Division where he contributed to developing the operational reporting infrastructure to support over 120 million card holders and $250BB in annual transaction volumes. His primary role at Keating is to ensure that the company delivers what its Producers, Clients and Markets need in respect of its service, technology and client solutions requirements. Mark graduated from Westminster College in 1997 with a degree in Computer Science.  

Denise Natoli

Denise NatoliDenise Natoli is Executive Assistant to our CEO as well as Human Resources Manager for Keating. Denise has worked as a professional in human resources for over 13 years, including generalist positions in the global payment industry, specialty property/casualty insurance and international leasing. As a MARCOM representative for a nationwide telecommunications company, she managed their national tradeshow program (telecom, healthcare and corrections) and collateral materials among other things. Denise has also served in the role of executive assistant to the top executives of these industry leaders. Denise is certified as a Professional in Human Resources (PHR) by the Society for Human Resources Management and is an active member of SHRM (Society of Human Resources Management) as well as VSHRA (Valley of the Sun Human Resources Association).  

Keating Workers’ Compensation

Tim Palmer

tpalmerTim Palmer joined Keating in February 2018 as National Managing Partner of Workers Compensation. Mr. Palmer has over 15 years of experience in the insurance industry specializing in Underwriting, Captives, and Marketing. Prior to joining Keating, Tim was RVP for a national wholesaler and MGU handling the eastern half of the country focused exclusively on Workers Compensation. Prior to that role, he served as Vice President at a MGU in King of Prussia, PA where he led two countrywide programs focusing on Mergers & Acquisitions and Private Educational Institutions. He brings experience from Fortune 100 organizations, a private equity funded startup venture, and successful privately held companies. Tim graduated from Baylor University with a degree in Finance. He enjoys spending time with his family, hunting, skiing, and summers fishing in Rhode Island.

Kevin Bernhardt

kbernhardtKevin Bernhardt is Assistant Vice President Workers Compensation. Prior to joining Keating, Kevin was most recently a Regional Marketing Manager for a national wholesaler and MGU. He started his insurance career as a Premium Auditor in 2004 working with AIG. In 2007, Kevin joined AIG’s Specialty Workers Compensation division working as a Marketing Manager. He transitioned to AIG’s Philadelphia regional office and worked as a Business Development Director for commercial insurance in 2012. Kevin graduated from McDaniel College with a degree in English. He enjoys spending time with his family, playing ice hockey and traveling. Kevin resides in Exton, PA with his wife Kristin and their two children.

Jessica Bouckaert

jbouckaertJessica brings 16 years of industry experience to Keating. She spent those 16 years with a national MGA where she rose through the ranks to become the Regional Underwriting Manager with a focus on leading production with multiple carriers. Jessica graduated from the University of Missouri with a degree in Criminal Justice. When not at work Jessica enjoys life on the farm and being part of a small community, ATVs and exploring with her family.

John Chisenhall

jchisenhallJohn has 12 years of industry experience, having spent the last 8 with a national MGA where he served as the Regional Sales Manager responsible for new agency relationships, sales and production in a 9 state region. Prior to that, John worked for a St. Louis based wholesale brokerage. John holds a business degree from Lindenwood University. He lives in St. Louis with his wife Melissa and their two children, Abigail and William. He enjoys spending time with family, hunting and hiking.

Keating Property & Casualty

Mary Byrne

mbyrneMary Byrne joined Keating in November 2014 in the Property and Casualty division. Mary has over 25 years of experience  in the areas of Underwriting, Wholesale and Retail Brokerage. Over the past 13 plus years she has worked in the Wholesale arena. Prior to joining tKg, Mary was a Senior Vice President with the AmWins Group in Farmington, CT. Mary has assisted Retail Brokers in the construction area in the State of NY including NYC. She handles tough to place practice policies as well as project specific.  She also has expertise in the  Real Estate, Products, Manufacturing, Environmental, Hospitality, Builders Risk, difficult property placements and Transportation Risks.  Mary graduated from the University of Rhode Island with a degree in Marketing. Mary also played on the Women’s tennis team. She has a Property and Casualty Producer’s License in the State of New York and CT.  She currently resides in Connecticut.  

Brian Sullivan

Brian SullivanBrian Sullivan joined Keating in June of 2008, immediately following his graduation from Endicott College. After working as an Account Executive and New Business Underwriter in Keating’s small business unit, Brian has been a broker in our Property and Casualty Division since 2011 where he has come to specialize in Construction, Manufacturing, Hospitality, Environmental, Real Estate and Transportation. While at Endicott, Brian majored in Marketing, minored in Communications and served as a captain on the Men’s Ice Hockey team. He currently resides in Boston, MA where he stays busy with outdoor activities, attending sporting events and sampling new restaurants.

Mark Walker

Mark is a 32 year insurance veteran, spending 8 years in underwriting with USF&G and St. Paul respectively and then 8 years in Marketing with Sedgwick, Aon, and Willis. He has a multi-line background, with expertise in Casualty, Property, Automobile, and Professional Liability placements. Mark has extended experience in the Construction, Real Estate, Manufacturing, Hospitality, and Healthcare industries as well. He opened the Peachtree Charlotte office in 2001 and has expertise in account placements all over the United States. His ability to relate as an underwriter, a retail marketing person as well as 16 years in wholesale broker experience can be an added advantage in surplus lines placement. He resides in Rock Hill, SC with his wife Chloe and their 4 children Samuel, Sophie, Wilson, and Claire. He enjoys spending time with his family, golf, running, Carolina Panthers football, and Haiti mission work.

Keating Professional Liability

Blake Antrim

bantrimBlake Antrim Joined Keating in January of 2015 to grow and expand our professional liability department. Having started his career while still in high school working for a family run agency,  he moved to the carrier side as a Marketing Representative for Philadelphia Insurance Companies.  He now brings his diverse expertise to Keating where he is focused on all aspects of management and professional liability. Blake has spent his entire career in Connecticut where he resides.  When he is not reading policy forms he enjoys playing golf, hiking and cooking.

Keating Small Business/Underwriting

Eric Convery

eric-converyEric Convery is Vice President of Keating Small Business. Prior to joining Keating, Mr. Convery was the Western Regional Manager, for a national MGA. Eric managed 4 offices and led a team of 35 in expanding their MGA operations. Under his leadership, the entire team achieved double digit growth year over year and he played a vital role in opening 2 additional offices for the company. Eric started his insurance career in 2006. He specializes in contractors, manufacturers, property owners, hospitality, and hard to place risks. He is fully committed to developing our Keating Small Business Division on a national platform, while never wavering on exceptional client first service and solution underwriting. Eric earned a marketing degree from California State University Northridge. He resides in Lake Oswego, Oregon with his wife, two daughters and son. He enjoys spending time with his family, along with playing golf and ice hockey.

Jason Friar

jason-friarJason is a Senior Underwriter in the Keating Small Business Division. He is based out of our Portland, OR office. Jason began his career in the insurance industry as a claims adjuster. Shortly thereafter he joined a commercial wholesaler earning his AU, Associate Commercial Underwriting designation. Jason’s success in growing a profitable book of commercial E&S business has been heavily driven by his dedication to Relationship Focused Marketing. He specializes in Contractors, Manufacturers, Property Owners, Hospitality, and hard to place risks. Jason holds a Bachelor’s degree in Liberal Arts from Oregon State University. When not working he enjoys golf, snowboarding, cooking, and hiking. He resides in Portland with his wife and an energetic dog.

Cal Rogers

Cal Rogers joined Keating August 2015 as Assistant Vice President Broker for Keating Small Business.  However, Cal will be working out of Keating’s Springfield office. For the previous 5 years, Cal was the Brokerage Manager for MJ Kelly Company in Springfield, Missouri.  He also held the positions of Vice President/Broker for Alexander, Morford & Woo and Vice President/Account Executive for Commercial Insurance Underwriters, Inc.  Cal was also a Claims Examiner with American National Property and Casualty Insurance. Cal received his BA in Business Administration and a BA in Economics from Drury University in Springfield.  He holds a Property and Casualty Producer’s License and Surplus Lines License, both in the State of Missouri.  


Kristie Bradley

kbradleyKristie Bradley joined Keating in March of 2017 as an Inside Broker and was promoted to Transportation Broker in April 2019.  Kristie started her insurance career in 2003. She then began her Transportation focus in 2007 when she joined the Transportation division at Gallagher. Kristie is also a successful small business owner and spends her free time enjoying lake life.  She resides in Lee’s Summit, MO with her rescued German Shepard, Matthew.